President’s Message

March 2019

Michael McLeod

“Persistence and resilience only come from having been given the chance to work through difficult problems.”
Gever Tulley

As I write this, the world outside my window looks like a life sized snow globe and we are pushing through another wild winter weather storm cycle. You never really know what to expect these days. Freezing rain, heavy snow, cold snaps, extreme temperature swings and even winter thunderstorms have kept us on our toes and in some cases flat on our backs!

The recent weather is much like our industry: unpredictable and seems to be in a constant state of change. Our resilience and agility helps us adapt, navigate efficiently and thrive amidst disruption and uncertainty. We have become adept at balancing not only on the icy winter sidewalks but with work and life as we deal with frequency spikes at the same time as balancing families, snow days, cancellations and travel disruptions. There is never a dull moment and working through adversity only seems to make us stronger!

In the coming weeks longer days and warm sunshine should start to spoil us as we look forward to Spring. We hope you will join us in Ottawa for the 2019 OIAA Provincial Conference “KO in the Capital 2019” which runs May 2-3, 2019. This is a joint venture between Thousand Islands and Ottawa Valley OIAA chapters and we are looking forward to an amazing event. Things kick off on Thursday May 2nd at 4pm at the Shaw Centre with a trade show and a great agenda follows. You can register at and if anyone is interested in sponsorship and other opportunities please email

For those taking time off this month, have a great March Break & enjoy your downtime with family and friends.

Michael McLeod, FCIP, CRM
President, Ontario Insurance Adjusters Association