President’s Message

September 2019

Michael McLeod

“Self-care is a deliberate choice to gift yourself with people, places, things, events, and opportunities that recharge our personal battery and promote whole health–body, mind, and spirit.”
Laurie Buchanan, PhD

As the summer comes to a close, and the schools have become hubs of learning once again, I’m reminded that the days are becoming shorter and nights cooler, as we welcome my favorite time of year. While many will be saddened by summer’s end, others are excited by the return of routine, varsity sports teams and reunion with friends.

As the kids, teachers and vacationers head back to school, heavy traffic has resumed its place on our roads extending commute times once again. Stay safe out there friends. Let us put our phones away for the ride, roll our windows down, and enjoy these moments we have to ourselves. With the pace of our work lives, personal family commitments, and many other obligations, we rarely have time to decompress and recharge. Spend some time with yourself, check in and breathe. What can you do for you today?

I love to work, in fact I find it difficult to call it work. I rarely take time to step away from my laptop or cell phone. My self-care skills are an opportunity for development, to say the least. Of the commitments pulling in multiple directions, I am often amazed at how long I can go without checking in with myself and making sure I am good to keep going. I suspect we all have this to some degree and I truly admire those who have work-life balance well in hand. I came across a quote the other day, “Those who think they have no time for bodily exercise will sooner or later have to find time for illness.” – Edward Stanley. How true. I’m not saying joining a boot camp is for everyone, but a walk around this beautiful city or your community can be a great way to get some exercise and spend some time off the grid. I am on a personal journey to find that balance.

The history of Toronto is amazing. We have such an incredible city with historic landmarks and buildings, some much older than the OIAA. We are in our 89th year, and that longevity is the result of the dedicated volunteer work of selfless individuals who gifted us time, and worked hard, shaping the OIAA to what it is today. Thank you to all those who came before, your time here made a difference. Honoring tradition and history is something I look forward to this year.

Our official kick-off for the 2019-2020 OIAA term takes place on Wednesday, September 18th at Archeo in the Distillery District. It is an opportunity to meet your new Provincial Executive Council, and share with us your ideas and thoughts on educational topics and seminars. We have some new delegates on the Provincial Executive from the Georgian Bay, Niagara and Thousand Islands Chapters and we look forward to having you join us for what promises to be an evening of celebration, great food and networking with Industry colleagues, partners and friends.

Please take a moment to save these dates in your calendar. October 23rd is our Past President’s and Honorary Member’s night at the historic King Edward Hotel. December 11th we host our annual Christmas Gala at the 90 year old Royal York Hotel. January 22, 2020 is our annual Professional Development and Claims Conference at the Metro Toronto Convention Centre. Booth sales and sponsorship opportunities are still available at

As the 89th President of the OIAA, it is truly my privilege to share some time with you this year.

Leanne B. Hardman, BSc. Hons. CIP
President, Ontario Insurance Adjusters Association