President’s Message

January 2019

Michael McLeod

“The New Year – A new chapter, new verse, or just the same old story? Ultimately we write it. The choice is ours.”
Alex Morritt

Can someone please tell me where 2018 went because it was an absolute blur? It seems that we went from one severe weather event to the next for most of the year. The time flew by and needless to say that property adjusters had their hands full and helped a lot of people last year. The holidays were a welcome rest and I hope that everyone had the opportunity to spend some down time with family and friends.

2019 kicks off with our annual Professional Development and Claims Conference on January 23, 2019 at the Metro Toronto Convention Centre. “Future Now” is the conference theme and the agenda is outlined in this WP Special Edition Conference Guide. The conference committee has put together a great day and have something lined up for everyone. There will be AB/BI updates, cyber security, social media & investigations, casualty, fraud and appraisal sessions, a leadership workshop as well as a panel on disruption and demographic shifts. We have a sold out exhibitor trade show, food & networking and will also be running an insurance program graduate job fair. It will be an action packed day and it is definitely worth coming down to the MTCC to check it out.

Another exciting 2019 event takes place on May 2-3 in our nation’s capital as the Ottawa and Thousand Islands chapters host the OIAA Provincial Conference. This is an event that only happens every second year and it is going to be a knockout so we hope you can save the date and join us. You can register at and if anyone is interested in sponsorship and other opportunities please email

Thank you all for your support throughout the 2018 OIAA term. We had some great events, seminars and learned, laughed and raised money for charity together. Your participation and engagement made 2018 a success and we are grateful. 2019 brings us a new year, a fresh start and new opportunities. The mystery of what will unfold lies ahead and I am looking forward to another great year with you all.

Michael McLeod, FCIP, CRM
President, Ontario Insurance Adjusters Association