President’s Message

October 2017

Jennifer Graham

I wanted to start off by saying a big Thank You to everyone who attended the September Kick-Off event… as always, it’s great to see all your faces new and old, especially after the summer holidays. It’s kind of like going back to school. Thank you also to the HHOF for being such a great venue!

October is now upon us, and I for one am looking forward to enjoying the cooler weather and witnessing the spectacular colours of the changing leaves. It also is the month that we honour our Past Presidents and Honourary Lifetime Members. This year’s event is taking place on October 11, 2017 at the Sandman Hotel, near the airport. I encourage you all to come and join us as we celebrate those individuals who helped shape our organization. Having just started my term, I can assure you they deserve our thanks for all of their hard work and dedication. I’ve looked up to and relied on many to prepare me for this year.

Speaking of mentors, I wanted to take a moment to acknowledge one of mine. In fact, I know he was a mentor to many…Patrick O’Shaughnessy recently passed away after a long, courageous fight. Pat was a colleague since I started at PCA Adjusters back in 2001, based out of our Kingston office. I’d see him a few times per year either at office get-togethers or industry functions. About 3 years ago, he moved to the Ottawa area to be closer to family and lucky me, he took up his office next to mine. I always looked forward to our morning water cooler chats, especially talking about hockey (he was a Habs fan and I was a Leaf fan so we both enjoyed knocking the Sens) and of course U.S. Politics. However, what I’ll be thankful for most about Pat was his experience and knowledge of all things insurance. I never had an issue I couldn’t solve on a claim when Pat was around. He’d either heard of it or handled it before. Everyone knew Pat and the respect he had within the industry was immense. We’re all better to have known him.

It’s going to be a busy fall – especially with all of the tragic weather events that have far reaching effects. So hunker down and be safe if you happen to have to travel to the hurricane zones. I hope to see you at the Past President’s Night.

Jennifer Graham, CIP
President, Ontario Insurance Adjusters Association
E-mail: jenniferg@pca-adj.com