November 2004 - Contents

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What Ontario Adjusters Need to Know about Alberta’s Auto Reforms
By Pat Van Bakel, BA. CIP……….Page 6

Fixing the Civil Justice System: “It Is Just Like Starting Over”
By Paul M. Iacono, QC. ……….Page 14

Escalating Costs Awards: A Commentary on Russett v. Bujold
By Cavanagh Williams……….Page 24

A Perspective from an Adjuster’s Wife
By Marianne Walsh-Martin……….Page 44

The Important Role of Family Dynamics in Client Recovery
By Linda Walker, BA, RN, RRP. ……….Page 46

Intersection Collisions: Interview and Discovery Procedures for Accident Reconstruction
By Zygmunt M. Gorski, PEng. ……….Page 50

Pain Management
By Gloria Gilbert……….Page 58

Seasonal or Less-Than-Full-Time Employees
By William Stuart, CA……….Page 50
Regular Features

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President’s Message……….Page 4
OIAA Executive Committee……….Page 5
Get to know your Chapters……….Page 32
Ask the Expert……….Page 42
Directory of Adjusters……….Page 64
OIAA Chapter Executive……….Page 68
Final Report……….Page 70
Advertisers’ Index……….Page 70

What's happening

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November Meeting Announcement……….Page 34
OIAA Christmas Party Announcement……….Page 35
OIAA October Meeting & Seminars……….Page 36
Coming Events around the Province……….Page 38
Claims 2005 Announcement……….Page 38
London Christmas Party Announcement……….Page 39
Out and About……….Page 62