June 2004 - Contents

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Farewell to the Past President……….Page 6

Investigating the Incident Scene
By Michael W. Virley, FCIP, CFEI, CFE, CFII……….Page 8

Inverse Liability
By J.B.M. Murray, FCII, AIIC, ACAS, ACIA, MAAA……….Page 12

Insureds’ Duty to Disclose Their Address or Change of Address
By Marcella Smit……….Page 14

Swimming Pools
By Rene Caskanette, PEng……….Page 22

Are Your Experts’ Reports Losing You Money?
By Maja Rehou……….Page 24

Functional Restoration Programs: How a Multidisciplinary Approach Expedites Recovery
By Ian Elliott, BSc PT, CCMA……….Page 26

Arthritis in Your Green Thumb?
By Dyanne Ostrander……….Page 41

Accountants’ Communications Convey Key Financial Information
By John Caggianiello, CA, and Jeremy Cole, CA, CBV……….Page 42

Home and Vehicle Modifications: Are Your Claimants Eligible for Government Funding?
By Mary Vitali-Perrier BSc (O.),c, RRP, and Tom Bartsiokas……Page 54

List of Articles Published During the 2003 2004 Term……….Page 60
Regular Features

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President’s Message……….Page 4
OIAA Executive Committee……….Page 5
Directory of Adjusters……….Page 64
OIAA Chapter Executive……….Page 68
Advertisers’ Index……….Page 69
Final Report……….Page 70

What's happening

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Industry News……….Page 34
Claims 2005 Call for Presentations……….Page 34
Summer Events around the Province……….Page 35
May Out-Of-Town Meeting Minutes and photos……….Page 36
Kitchener-Waterloo Chapter Trade Show Announcement……….Page 39