January 2004 - Contents

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PIPEDA: What¹s It All About?
By Jacqueline A. Emerton……….Page 6

Business Interruption Claims: How to Assess Accountants¹ Reports
By John-Paul Strasler, CA(IFA) ……….Page 10

Document Restoration Saves Vital Water-Damaged Records
By Thomas McGuire……….Page 14

Simplifying Bill 198: Who? What? Where? When? Why? How?
By Angela Veri, BA, RRP……….Page 20

Income Replacement Benefits for Self-Employed Claimants: Calculating IRBs for Claimants Who Have Reached Age 65 (Part II)
By James McAuley, CA.IFA, CBV, and Suzanne McLean, CA.IFA……….Page 26

Controlling the Hazards and Liability of Asbestos in Vermiculite Insulation
By Dr. Don Pinchin……….Page 46

Regular Features

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President¹s Message……….Page 4
OIAA Executive Committee……….Page 5
Ask the Expert……….Page 30
Crossword Puzzle……….Page 45
Directory of Adjusters……….Page 65
OIAA Chapter Executive……….Page 69
Final Report……….Page 70
Advertisers¹ Index……….Page 70

What's happening

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Industry News……….Page 34
OIAA Christmas Party……….Page 36
OIAA Christmas Party Report……….Page 38
CICMA/CIAA 37th Joint Conference Announcement……….Page 39
OIAA Claims 2004 Announcement……….Page 40
London Claims Association Trade Show Registration……….Page 42
Out-Of-Town Meeting Announcement……….Page 43
OIAA Third Annual Curling Bonspiel Announcement……….Page 44